Artificial intelligence agents
AI agents for customer service and lead qualification.
We create and implement artificial intelligence agents that respond, collect information and route opportunities, always within a defined process, with designated people responsible and records in the CRM.
When it makes sense
Signs that this is your next step
- Leads arrive outside business hours and wait hours for a response.
- The team spends time answering the same questions.
- Initial qualification is inconsistent across team members.
What we do
How DMX works
- 01
Flow design
What the agent answers, what data it collects and when it hands over to a person.
- 02
WhatsApp agent
Implementation in the customer service channel, including the official API where applicable.
- 03
CRM integration
Conversations and qualification data recorded alongside the opportunity.
- 04
Monitoring
Conversation reviews and adjustments to the agent’s behavior.
Technologies we have experience with: ChatGPT / OpenAI, Claude, Gemini, n8n, WhatsApp Business Platform.
Connection to the ROTA Method
Transform: AI comes in when the process is clear, supporting the operation.
UNDERSTAND THE METHODFrequently asked questions
Common questions
Does the AI agent close sales on its own?
That is not the goal. It supports customer service and initial qualification; the team continues to handle negotiations.
Which AI technologies do you use?
We have experience with models such as ChatGPT/OpenAI, Claude and Gemini, integrated with tools such as n8n and WhatsApp.